Choose the perfect plan for your business needs. All plans include our core features.
Best for trying Queue Desk or paying only when you need it.
See what's included in each plan to find the perfect fit.
| Features | Free Plan | Easy Plan | Basic Plan Most Popular | Advanced Plan | Pay-As-You-Use Plan |
|---|---|---|---|---|---|
| Core Features | |||||
| Queue Management | |||||
| Real-time Updates | |||||
| Web Portal Access | |||||
| Queue Management | |||||
| Monthly Queues Limit | 50 | 100 | 500 | 1,500 | RM0.05/queue |
| Queue Prefix Customization | |||||
| Queue History Retention | 7 days | 30 days | 90 days | 1 year | 90 days |
| Customer Display | |||||
| Banner Count | - | 1 | 3 | 10 | RM30/banner/month |
| Custom Forms | |||||
| Custom Fields Per Queue | 1 | 3 | 10 | 30 | RM5/field/month |
| Supported Field Types | Text | Text, Number | Text, Number, Selection | Text, Number, Selection, Markdown | Text, Number, Selection, Markdown |
| Required Fields | |||||
| Custom Messaging | |||||
| Queue Created Message | RM10/month | ||||
| Queue Called Message | RM10/month | ||||
| Queue Completed/Cleared Message | RM10/month | ||||
| Team & Administration | |||||
| Staff Accounts | 1 | 1 | 5 | 20 | RM3/staff/month |
| Role Permissions | |||||
| Support & Services | |||||
| Support Type | Community | Standard | Priority | Dedicated | Phone & Email |
| Response Time * during business hours | Best effort | 24-48 hours | 2-4 hours | 1 hour SLA | Business hours |
| Onboarding | Self-service | Self-service | Guided setup | Full service | Self-service |
| Training Sessions | 2 sessions | Unlimited | |||